GRP Help App

With this App, passengers can ask for help from railway police and register complaints. The main aim of the application is to connect passengers and railway police. It is a Collaborative Effort of GRP Chiefs of all States of India. GRP mobile application also provides a direct platform to Indian Railway passengers to communicate with the railway police authority regarding their complaints, inconvenience, suggestions and feedback.It has enabled RPF and other railway staff to play role of facilitator to help people not having access to GRP Help App. It aims at promoting smooth and direct communication with senior police officers through contact us feature. The application is filled with unique features like report an incident, report status updates, useful tips and information, providing feedback post incident resolution, etc. This allows you to give proactive feedback for good/ bad observations for ensuring positive re-enforcement through reward and negative re-enforcement through punishment. The app has been designed and developed by INFOCRATS / Quacito as CSR under the guidance of Shri Maithili Sharan Gupta, IPS Special DGP, M.P. as mentor and chief coordinator GRP Help App Forum.


A bridge that unites citizens and policeThe IdeaThere are many times when we need instant help and by the time we search for help, it is too late. This is mainly because we are unaware about whom to approach and where exactly can we find that person. Even the law enforcement authorities find it difficult to reach for help in a very short duration of time due rising population and rapidly growing security needs. Here rises a clear need of a platform, where help can be made easily available and, where even citizens can help police to help serve us better.CitizenCOP is an an application which is designed on 3 pillars. These pillars are, safety, empowerment & convenience. This application is a way of providing a platform that brings together the police administration as well as citizens. One of the greatest parts about the application is that it is effortlessly scalable to any city or state across India. CitizenCOP is the winner of multiple awards and recognitions.There are various features in the application like Report an Incident, Help Me, My Safe Zone, Notifications, Live tracking, Police Phone directory, Nearby, Vehicle Owner Search, Auto-Taxi Fare Calculator, My Close Group, Emergency Call, Report Lost Article, Pledge, Over speeding alert, Traffic IQ, Travel Safe, Towed Vehicle Search, Character / Tenant Verification, Hotel Guest Entry Interface, Geofencing of Thana Boundaries etc. New features are being added on a regular basis.CitizenCOP is not just another incident reporting tool , it combines safety, convenience and empowerment. It is working In association with MP Police, Chhattisgarh Police, Maharashtra Police, UP Police and various Municipal Corporations.What do we bring to youWith an aim to bring police and citizens together against crime, we have developed an influential tool that empowers common man. It comes with a bundle of compelling features to help citizens find instant help whenever they require. Additionally, it facilitates users to voluntarily report a crime without disclosing identity, secure themselves in safe zone, access quick help, call police and enjoy convenience through instant towed vehicle search and notifications. This is how we bring to you a platform that strengthen accessibility.Team behind the creationCitizenCOP is conceptualized, designed, developed by INFOCRATS Web Solutions Pvt. Ltd. We are technology people headquartered in Indore Madhya Pradesh with global footprint in USA. We have extensive experience of creating technology solutions to broad range of clients ranging from industries, education institutes to government organization. It is through our teams dedicated efforts and strong zeal that we had come up with such a unique utility to the society. We feel proud to implement this platform as a mediator between police force and general public.